29 May 2017

British Airways Glitch Echoes 2016 Southwest Outage

GlitchReporter.com: Guardian story on British Airlines Outage 2017
While the postmortem is still ongoing, a May 2017 British Airways computer system glitch appears to have had much in common with a 2016 Southwest Airlines outage. Both involved seemingly well-understood hardware failures that produced a cascade of problems that delayed an orderly recovery. 

Planning for such outages is nontrivial. As the scale of data and network connectivity increases, models for post-failure recovery processing are difficult to model. That said, public perception that the airlines should be doing better to mitigate these outages is understandable. Second-guessing has already begun. Was it a lapse in cybersecurity?  Massive outsourcing?  Loss of talent?  Cost-cutting?

It may have been a failure to properly model British Airways systems and the processes required to recover from a hardware outage.

H. Herodotou, B. Ding, S. Balakrishnan, G. Outhred, and P. Fitter, "Scalable near real-time failure localization of data center networks," in Proceedings of the 20th ACM SIGKDD International Conference on Knowledge Discovery and Data Mining, ser. KDD '14.    New York, NY, USA: ACM, 2014, pp. 1689-1698. [Online]. Available: http://doi.acm.org/10.1145/2623330.2623365 


Unknown said...

Amazing Article ! I have bookmarked this article page as i received good information from this. All the best for the upcoming articles. I will be waiting for your new articles. Thank You ! Kindly Visit Us @ Coimbatore Travels | Ooty Travels | Coimbatore Airport Taxi | Coimbatore taxi

Aditi Ray said...

TreasureBox is operated by a group of young, passionate, and ambitious people that are working diligently towards the same goal - make your every dollar count, as we believe you deserve something better.
Check out the best
bed frames nz
cheap outdoor furniture nz

htop said...

thanks for sharing this information
aws training center in chennai
aws training in chennai
aws training institute in chennai
best angularjs training in chennai
angular js training in sholinganallur
angular js training institute in omr
angularjs training in chennai
azure training in chennai

invincible01 said...

Amazing Article,Really useful information to all So, I hope you will share more information to be check and share here.

Internship near me
Inplant Training for cse
Inplant Training for IT
Inplant Training for ECE Students
Inplant Training for EEE Students
Inplant Training for MECHANICAL Students
inplant Training for CIVIL Students
Inplant Training for Aeronautical Engineering Students
Inplant Training for ICE Students
Inplant Training for BIOMEDICAL Engineering Students