|WBAL TV Report on Southwest Airlines Outage
Are airline reservation systems especially exposed to public failure, or is there an underlying pattern of instability, perhaps industry-wide, that reflects design problems with resilience and reliability? Are after action reviews conducted shared across similar system operators? The evidence would seem to indicate that they do not.
Read this WBAL TV report about the glitch, which "affected the air carrier's website, mobile app, phone centers and airport check-in systems." The problem began yesterday, with system-wide impact, and continued until, reportedly, around 8A Monday morning, when a "fix" was announced.