Another reason to favor glitch reduction emerges from a recent investigation Google made into Gmail service disruptions in China. According to a NY Times story, Google concluded that:
“There is no issue on our side; we have checked extensively. This is a government blockage, carefully designed to look like the problem is with Gmail.”
China did not confirm or deny adding to its immodest wholesale censorship of Facebook, Twitter and other sites. Politics aside, the point is that lapses in software quality can become a convenient cover for mischief -- covert or otherwise.