In its second outage this month, messaging services including email were affected for all North American customers of Research In Motion (RIM), maker of the popular Blackberry smartphones. Phone service was unaffected. While no announcements are archived on RIM's Press Releases page, it's tempting to recall the April 2007 outage, which was blamed on an update intended to improve cache performance. This time it appears the cause was an error in a new release of Messenger, the client application for RIM's devices.
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